Top Questions

  • How do I book a ride?

    Download the Careem app on the App Store or Google Playstore. Sign up with your name and mobile number, and enter a strong password. Once you’ve signed up, select the Car or Taxi icon and enter your drop off and pick up locations. Select the type of car you want, and you’re on your way!

  • How do I become a Captain?

    Visit the Captain page on our website, or click on “Captain sign-up” at the top of our home page. You will find all relevant information there.

  • How do I contact Customer Care?

    Please check our Help section at the bottom of the page for more information on receiving assistance.

  • Where are our services available?

    You can book a Careem ride 24/7, in 80 cities across 9 countries: UAE, KSA, Egypt, Pakistan, Jordan, Iraq, Kuwait, Morocco and Bahrain.