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How it works

There's no registration or sign-up needed.
Earn points automatically every time you ride. To access Careem REWARDS,
click the menu tab on the top left corner.

EARN

Ride more. Receive points for every penny spent on a Careem ride.

REDEEM

Explore more. Turn your points into free rides, donations to charity or offers from partners

UPGRADE

Discover more. Take 15 rides a month to upgrade to Gold status.

Benefits for you…and others

Your points can help you and others get more! Turn your points into big rewards with free rides or help someone in need with a charity donation to one of our below partners. It's all just one tap away and we'll be announcing some more amazing rewards really soon.

Get credit back and free rides
Help a refugee
Feed a child for one day
Get offers on Careem NOW
BONUS POINTS

You get 50% more points every time you spend with Careem

EXCLUSIVE OFFERS

Gold customers get the best rewards and offers in the city

PRIORITY SUPPORT

Get VIP customer service 24/7 across all channels

LOYALTY PARTNERS

IMPACT PARTNERS

How to access Careem REWARDS?

FAQs

You’ll earn points on every Careem ride you take. No sign up required! The number of points you earn depends on the cost of the ride. You’ll earn points on all rides paid by cash, card, or invoice. You won’t earn points on rides taken using a Package or Careem Credit, but you will earn points for topping up your Wallet with credit (excluding Fawry top ups in Egypt). Points are awarded based on the actual spend on Careem. Unpaid or free rides will not earn you points.

Points are awarded based on the actual spend. Points will not be awarded on the discounted portion of a ride.

Yes! The points you earn in different countries will be awarded based on the local currency earn rate.

You’ll earn points on all Careem car types, except RTA Taxi in Dubai and Bus in Egypt.

You can spend your Careem points on multiple rewards. Simply open the Rewards page in the app and select anything from discounts to donations.

Yes, your Careem points will expire after 6 to 12 months, so make sure you use them! Points earned between 1 Jan - 30 Jun will expire on 31 Dec of the same year, and points earned between 1 Jul - 31 Dec will expire on 30 Jun of the following year.

All Careem Customers earn points automatically without signing up, which means there’s no need for opting out. If you don’t want to use your points that’s up to you, but who doesn’t want some sweet discount?

Take 15 rides a month to enjoy the awesome Gold benefits. That’s it! RTA Taxi rides in Dubai and BUS rides in Egypt do not count towards the Gold status.

As a valued Gold customer, you’ll get 50% more points on all your Careem rides. You’ll also enjoy special offers exclusive to Gold customers. Plus, take advantage of our priority support, dedicated to taking care of our most loyal customers.