Terms and Conditions for Ride Hailing Services

Important Notes:

  • Careem Networks FZ-LLC and its subsidiaries listed in Annex 1 herein are wholly-owned subsidiaries of Uber Technologies, Inc.
  • Careem Networks FZ-LLC and its subsidiaries offer their ride hailing services on an intermediation platform made available by Careem Deliveries FZ LLC (respectively, the “Careem Platform” and “Careem Technologies”).
  • Careem Technologies, as the provider of the Careem Platform will host the Careem ride hailing services on the Careem Platform. Careem Technologies is not part of the Uber group.

1. Contractual Relationship

2. The Services

3. Your Use of the Services

4. Payment

5. Disclaimers; Limitation of Liability; Indemnity.

6. Governing Law; Arbitration.

7. Other Provisions


1. Contractual Relationship

These Terms of Use (“Terms”) govern the access and use by you, an individual, of the Careem ride hailing services (the “Services”) made available by Careem Networks FZ LLC or its relevant subsidiary (as set out in Annex 1 herein) on the Careem Platform. Your access and use of the Services constitutes your agreement to be bound by these Terms, which establishes a contractual relationship between you and the relevant Careem ride hailing entity as set out in Annex 1 (“Careem Rides”). For the purpose of these Terms, Uber Technologies Inc. and its subsidiaries including but not limited to Careem Networks FZ-LLC and its respective subsidiaries are collectively referred to as the “Careem Rides Group”.

The Services are made available on the Careem Platform and will be accessed in connection with services and content (including advertising) of Careem Technologies that the Careem Rides Group does not control. You acknowledge that different terms of use and privacy policies may apply to your use of the Careem Platform and they will be shared with you from time to time by Careem Technologies. The Careem Rides Group does not endorse such third party services and content and in no event shall any entity of the Careem Rides Group, or any legal representatives, administrators, successors-in-interest, permitted assigns of the Careem Ride Group, be responsible or liable for any products or services of the Careem Technologies’ Everything App.

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SERVICES.

General Community Guidelines applicable to all users of the Services are linked here and are considered an integral part of these Terms.

If you do not agree to these Terms, you may not access or use the Services. These Terms expressly supersede prior agreements or arrangements with you regarding the access or use of the Services. Careem Rides may immediately terminate these Terms or the Services with respect to you, or generally cease offering or denying you access to the Services or any portion thereof, at any time for any reason.

Supplemental terms may apply to certain parts of the Services, such as policies for a particular event, activity or promotion, and such supplemental terms will be disclosed to you in connection with the applicable Services. Supplemental terms will be effective upon their disclosure to you. Supplemental terms are in addition to, and shall be deemed a part of, the Terms for the purposes of the applicable Services. Supplemental terms shall prevail over these Terms in the event of a conflict with respect to the applicable Services.

Careem Rides may amend the Terms related to the Services from time to time. Amendments will be effective upon posting of such updated Terms at this location. Your continued access or use of the Services after such posting constitutes your consent to be bound by the Terms, as amended.

Our collection and use of personal information in connection with the Services is as provided in the Privacy Policy of the Careem Rides Group located here. The Careem Rides Group may provide to a claims processor or an insurer any necessary information (including your contact information) if there is a complaint, dispute or conflict, which may include an accident, involving you and a Third Party Provider (including a transportation network company driver) and such information or data is necessary to resolve the complaint, dispute or conflict.


2. The Services

The Services enable you, through the Careem Platform, to arrange and schedule transportation services with independent third party providers of such services, including independent third party transportation providers under agreement with the Careem Rides Group (“Third Party Providers”). Unless otherwise agreed by Careem Rides in a separate written agreement with you, the Services are made available solely for your personal, noncommercial use. YOU ACKNOWLEDGE THAT THE CAREEM RIDES GROUP AND MORE SPECIFICALLY THE CAREEM RIDES ENTITY WITH WHOM YOU HEREBY CONTRACT DO NOT PROVIDE TRANSPORTATION SERVICES OR FUNCTION AS A TRANSPORTATION CARRIER AND THAT ALL SUCH TRANSPORTATION SERVICES ARE PROVIDED BY INDEPENDENT THIRD PARTY CONTRACTORS WHO ARE NOT EMPLOYED BY THE CAREEM RIDES GROUP.

License.

Subject to your compliance with these Terms, Careem Rides grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to: (i) access and use the Services on your personal device solely in connection with your use of the Services; and (ii) access and use any content, information and related materials that may be made available through the Services, in each case solely for your personal, noncommercial use. Any rights not expressly granted herein are reserved by the Careem Rides Group and the Careem Rides Group’s licensors.

Restrictions.

You may not: (i) remove any copyright, trademark or other proprietary notices from any portion of the Services; (ii) reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services except as expressly permitted by Careem Rides; (iii) decompile, reverse engineer or disassemble the Services except as may be permitted by applicable law; (iv) link to, mirror or frame any portion of the Services; (v) cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Services or unduly burdening or hindering the operation and/or functionality of any aspect of the Services; or (vi) attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks.

Provision of the Services.

You acknowledge that portions of the Services may be made available under Careem Rides various brands or request options associated with transportation including the transportation request brands such as (without limitation) Careem Go and Careem Go+. You also acknowledge that the Services may be made available under such brands or request options by or in connection with: (i) certain of Careem Rides’ affiliates; or (ii) independent Third Party Providers, including transportation network company drivers, transportation charter permit holders or holders of similar transportation permits, authorizations or licenses.

Third Party Services and Content.

The Services are made available and will be accessed in connection with third party services and content (including advertising) that the Careem Rides Group does not control. You acknowledge that different terms of use and privacy policies may apply to your use of such third party services and content. The Careem Rides Group does not endorse such third party services and content and in no event shall Careem Rides be responsible or liable for any products or services of such third party providers. Additionally, Apple Inc., Google, Inc., Microsoft Corporation or BlackBerry Limited and/or their applicable international subsidiaries and affiliates will be third-party beneficiaries to this contract if you access the Services using Applications developed for Apple iOS, Android, Microsoft Windows, or Blackberry-powered mobile devices, respectively. These third party beneficiaries are not parties to this contract and are not responsible for the provision or support of the Services in any manner. Your access to the Services using these devices is subject to terms set forth in the applicable third party beneficiary’s terms of service.

Ownership.

The Services and all rights therein are and shall remain the Careem Rides Group’s property or the property of Careem Rides Group’s licensors (as applicable). Neither these Terms nor your use of the Services convey or grant to you any rights: (i) in or related to the Services except for the limited license granted above; or (ii) to use or reference in any manner the Careem Rides Group’s company names, logos, product and service names, trademarks or services marks or those of Careem Rides Group’s licensors.


3. Your Use of the Services

User Accounts.

In order to access and use the Services, you must register for and maintain an active personal user account on the Careem Platform (“Account”). You must be at least 18 years of age, or the age of legal majority in your jurisdiction (if different than 18). Account registration requires you to submit to Careem Technologies certain personal information, such as your name, address, mobile phone number and age. You may be required to add a valid payment method (such as credit card or other eligible digital payment method) in order to access and use the Services. Your failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in your inability to access and use the Services and may also result in Careem Rides’ terminating this Agreement with you. You are responsible for all activity that occurs under your Account, even as a result of loss or theft of the device through which you access the Careem Platform. Should you suspect that any other person may be using Services through your Account, or you suspect any other breach of security, you must notify us immediately.

User Requirements and Conduct.

The Services are not available for use by persons under the age of 18. You may not allow persons under the age of 18 to receive transportation from Third Party Providers unless they are accompanied by you. These age limitations apply unless Careem Rides’ guidelines, terms or policies for your local market say otherwise. You agree to comply with all applicable laws when using the Services, and you may only use the Services for lawful purposes (e.g., no transport of unlawful or hazardous materials). You will not, in your use of the Services, cause nuisance, annoyance, inconvenience, or property damage, whether to the Third Party Provider or any other party. In certain instances you may be asked to provide proof of identity to access or use the Services, and you agree that you may be denied access to or use of the Services if you refuse to provide proof of identity.

Users shall not misuse the Third Party Provider’s vehicles or use such vehicles for any illegal purposes.

Users shall not engage in any illegal activities while availing from a transportation service such as sexual acts, drinking alcohol, smoking or carrying any kind of drugs of narcotics. Users will be solely responsible for any such prohibited acts.

Text Messaging.

By creating an Account and availing of the Services, you agree to receive communications from us, including via e-mail, text message, calls, and push notifications. You agree that texts, calls or pre-recorded messages may be generated by automatic telephone dialing systems (where allowed by and in compliance with local law). Communications from Careem Rides may include, but are not limited to: operational communications concerning your User Account and theI Services; updates concerning new and existing features on Careem Rides; communications concerning promotions run by us or our third-party partners; and news concerning Careem Rides and industry developments. Standard text messaging charges applied by your cell phone carrier will apply to text messages we send. If you no longer wish to receive promotional or marketing-related communications by text message, please contact legal.rides@careem.com and/or review the Privacy Policy for further information.

Promotional Codes.

Careem Rides may, in its sole discretion, create promotional codes that may be redeemed for the Services, or other features or benefits related to the Services, subject to any additional terms that Careem Rides establishes for the promotional code (“Promo Codes”). You agree that Promo Codes: (i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public form or otherwise), unless expressly permitted by Careem Rides; (iii) may be disabled by Careem Rides at any time for any reason without liability to the Careem Rides Group; (iv) may only be used pursuant to the specific terms that Careem Rides establishes for such Promo Code; (v) are not valid for cash; and (vi) may expire prior to your use. Careem Rides reserves the right to withhold or deduct such promotional credits or other features or benefits obtained through the use of Promo Codes by you or any other user in the event that Careem Rides determines or believes that the use or redemption of the Promo Code was in error, fraudulent, illegal, or in violation of the applicable Promo Code terms or these Terms.

You may be entitled to purchase through Careem Technologies bundles to be used on the Platform (“Careem Bundles”), subject to their terms and conditions, or you may receive trip promotions (“Trip Promotions”) that you can apply toward payment of Services.

Careem Bundles and Trip Promotions are only valid for use on the Services through the Platform and are not transferable or redeemable for cash and may only be used for certain Services as notified to you. Additional restrictions on Careem Bundles and Trip Promotions may apply as communicated to you in a relevant promotion or specific terms. Careem Technologies may cancel, or vary the terms, relating to any Careem Bundles and Trip Promotions at any time in its sole discretion.

User Provided Content.

Careem Rides may, in its sole discretion, permit you from time to time to submit, upload, publish or otherwise make available to Careem Rides through the Services textual, audio, and/or visual content and information, including commentary and feedback related to the Services, initiation of support requests, and submission of entries for competitions and promotions (“User Content”). Any User Content provided by you remains your property. However, by providing User Content to Careem Rides, you grant Careem Rides a worldwide, perpetual, irrevocable, transferrable, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised (including in connection with the Services and Careem Rides’ business and on third-party sites and services), without further notice to or consent from you, and without the requirement of payment to you or any other person or entity.

You represent and warrant that any User Content you provide complies with and does not violate Uber Technologies, Inc.’s User Generated Content Terms located here, including the following representations and warranties: (i) you either are the sole and exclusive owner of all User Content or you have all rights, licenses, consents and releases necessary to grant Careem Rides the license to the User Content as set forth above; and (ii) neither the User Content nor your submission, uploading, publishing or otherwise making available of such User Content nor the Careem Rides Group’s use of the User Content as permitted herein will infringe, misappropriate or violate a third party’s intellectual property or proprietary rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation. For the purpose of these Terms and for the avoidance of doubt, any reference to “Uber’s platform(s), tools, or social media channels” or “Services” in the User Generated Content Terms will be deemed a reference to the Services as defined in these Terms.

Network Access and Devices.

You are responsible for obtaining the data network access necessary to use the Services. Your mobile network’s data and messaging rates and fees may apply if you access or use the Services from a wireless-enabled device and you shall be responsible for such rates and fees. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services. Careem Rides does not guarantee that the Services, or any portion thereof, will function on any particular hardware or devices. In addition, the Services may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.

Loyalty Program

By using the Services, you may accrue points and get access to rewards under the Careem Loyalty Program offered by Careem Technologies. The terms and conditions applicable to such loyalty program are set out in Careem Technologies’ terms and conditions applicable to your Account. The Careem Rides Group, and any legal representatives, administrators, successors-in-interest, permitted assigns of the Careem Ride Group, shall in no event be responsible or liable for any matter relating to the Careem Loyalty Program.


4. Payment

You understand that use of the Services may result in charges to you for the services or goods you receive from a Third Party Provider (“Charges ”). After you have received services obtained through your use of the Service, and pay via a digital payment method (not cash), Careem Rides through the Careem Platform will facilitate your payment of the applicable Charges on behalf of the Third Party Provider as such Third Party Provider’s limited payment collection agent. Payment of the Charges in such manner shall be considered the same as payment made directly by you to the Third Party Provider. Charges will be inclusive of applicable taxes where required by law. Charges paid by you are final and non-refundable, unless otherwise determined by Careem Rides. You retain the right to request lower Charges from a Third Party Provider for services or goods received by you from such Third Party Provider at the time you receive such services or goods. Careem Rides via the Careem Platform will respond accordingly to any request from a Third Party Provider to modify the Charges for a particular service or good.

All Charges are due immediately and payment will be facilitated by Careem Rides via the Careem Platform using the preferred payment method designated in your Account, after which the Careem Platform will send you a receipt by email. If your primary Account payment method is determined to be expired, invalid or otherwise not able to be charged, you agree that Careem Rides via the Careem Platform may, as the Third Party Provider’s limited payment collection agent, use a secondary payment method in your Account, if available.

As between you and Careem Rides, Careem Rides reserves the right to establish, remove and/or revise Charges for any or all services or goods obtained through the use of the Services at any time in Careem Rides’ sole discretion. Further, you acknowledge and agree that Charges applicable in certain geographical areas may increase substantially during times of high demand. Careem Rides will use reasonable efforts to inform you of Charges that may apply, provided that you will be responsible for Charges incurred under your Account regardless of your awareness of such Charges or the amounts thereof. Careem Rides may from time to time provide certain users with promotional offers and discounts that may result in different amounts charged for the same or similar services or goods obtained through the use of the Services, and you agree that such promotional offers and discounts, unless also made available to you, shall have no bearing on your use of the Services or the Charges applied to you. You may elect to cancel your request for services or goods from a Third Party Provider at any time prior to such Third Party Provider’s arrival, in which case you may be charged a cancellation fee.

This payment structure is intended to fully compensate the Third Party Provider for the services or goods provided. Careem Rides does not designate any portion of your payment as a tip or gratuity to the Third Party Provider. Any representation by Careem Rides (on the Careem Rides Group’s websites, in Careem Rides’ marketing materials or elsewhere) to the effect that tipping is “voluntary,” “not required,” and/or “included” in the payments you make for services provided is not intended to suggest that Careem Rides provides any additional amounts, beyond those described above, to the Third Party Provider. You understand and agree that, while you are free to provide additional payment as a gratuity to any Third Party Provider who provides you with services or goods obtained through the Service, you are under no obligation to do so. Gratuities are voluntary. After you have received services or goods obtained through the Service, you will have the opportunity to rate your experience and leave additional feedback about your Third Party Provider.

Repair or Cleaning Fees.

You shall be responsible for the cost of repair for damage to, or necessary cleaning of, Third Party Provider vehicles and property resulting from use of the Services under your Account in excess of normal “wear and tear” damages and necessary cleaning (“Repair or Cleaning”). In the event that a Third Party Provider reports the need for Repair or Cleaning, and such Repair or Cleaning request is verified by Careem Rides in Careem Rides’ reasonable discretion, Careem Rides reserves the right to facilitate payment (including via Careem Technologies) by you to the Third Party Provider for the reasonable cost of such Repair or Cleaning using your payment method designated in your Account. Such amounts will be transferred by Careem Technologies to the applicable Third Party Provider and are non-refundable.

Payment pre-authorization

You pre-authorize Careem Platform to temporarily hold an estimated amount on your payment method while booking a Service to make sure there is sufficient balance. You understand that the amount held is an estimate of the booking charges and is not an actual charge for use of the Services or transportation services provided by the Third Party Providers.

Any portion of such pre-authorized amount which is not applied towards the payment of Charges will then be made available to you in accordance with the terms and conditions of the Careem Platform. Careem Rides Group shall have no liability whatsoever in respect of payment pre-authorizations.


5. Disclaimers; Limitation of Liability; Indemnity.

DISCLAIMER.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” THE CAREEM RIDES GROUP DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, THE CAREEM RIDES GROUP MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY OR AVAILABILITY OF THE SERVICES OR ANY SERVICES OR GOODS REQUESTED THROUGH THE USE OF THE SERVICES, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. THE CAREEM RIDES GROUP DOES NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF THIRD PARTY PROVIDERS. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SERVICES, AND ANY SERVICE OR GOOD REQUESTED IN CONNECTION THEREWITH, REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.

LIMITATION OF LIABILITY.

THE CAREEM RIDES GROUP SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY OR PROPERTY DAMAGE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE SERVICES, EVEN IF THE CAREEM RIDES GROUP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE CAREEM RIDES GROUP SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY OR LOSSES ARISING OUT OF: (i) YOUR USE OF OR RELIANCE ON THE SERVICES OR YOUR INABILITY TO ACCESS OR USE THE SERVICES; OR (ii) ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD PARTY PROVIDER, EVEN IF THE CAREEM RIDES GROUP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE CAREEM RIDES GROUP SHALL NOT BE LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND THE CAREEM RIDES GROUP’S REASONABLE CONTROL. YOU ACKNOWLEDGE THAT THIRD PARTY TRANSPORTATION PROVIDERS PROVIDING TRANSPORTATION SERVICES REQUESTED THROUGH SOME REQUEST BRANDS MAY OFFER RIDESHARING OR PEER-TO-PEER TRANSPORTATION SERVICES AND MAY NOT BE PROFESSIONALLY LICENSED OR PERMITTED. IN NO EVENT SHALL THE CAREEM RIDES GROUP’S TOTAL LIABILITY TO YOU IN CONNECTION WITH THE SERVICES FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION EXCEED EUROS FIVE HUNDRED (€500) OR ITS EQUIVALENT IN YOUR ACCOUNT CURRENCY.

THE CAREEM RIDES GROUP’S SERVICES MAY BE USED BY YOU TO REQUEST AND SCHEDULE TRANSPORTATION SERVICES WITH THIRD PARTY PROVIDERS, BUT YOU AGREE THAT THE CAREEM RIDES GROUP HAS NO RESPONSIBILITY OR LIABILITY TO YOU RELATED TO ANY TRANSPORTATION SERVICES PROVIDED TO YOU BY THIRD PARTY PROVIDERS OTHER THAN AS EXPRESSLY SET FORTH IN THESE TERMS.

THE LIMITATIONS AND DISCLAIMER IN THIS SECTION 5 DO NOT PURPORT TO LIMIT LIABILITY OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.

Indemnity.

You agree to indemnify and hold the Careem Rides Group and its officers, directors, employees and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys’ fees) arising out of or in connection with: (i) your use of the Services or services obtained through your use of the Services; (ii) your breach or violation of any of these Terms; (iii) Careem Rides Group’s use of your User Content; or (iv) your violation of the rights of any third party, including Third Party Providers.


6. Governing Law; Arbitration.

This Agreement is governed by and construed in accordance with the laws of the jurisdiction in which the relevant Careem Rides entity with whom you have contracted is incorporated, without giving effect to any conflict of law principles, except as may be otherwise provided in supplemental terms applicable to your region. The Vienna Convention on the International Sale of Goods of 1980 (CISG) shall not apply. Any dispute, conflict, claim or controversy arising out of or broadly in connection with or relating to the Services or these Terms, including those relating to its validity, its construction or its enforceability (any “Dispute”) will be first mandatorily submitted to mediation proceedings under the International Chamber of Commerce Mediation Rules (“ICC Mediation Rules”). If such Dispute has not been settled within sixty (60) days after a request for mediation has been submitted under such ICC Mediation Rules, such Dispute can be referred to and will be exclusively and finally resolved by arbitration under the Rules of Arbitration of the International Chamber of Commerce (“ICC Arbitration Rules”). The ICC Rules’ Emergency Arbitrator provisions are excluded. The Dispute will be resolved by one (1) arbitrator to be appointed in accordance with the ICC Rules. The place of both mediation and arbitration will be in the city in which the applicable Careem Rides with which you have a Dispute has its registered office. The language of the mediation and/or arbitration will be English, unless you do not speak English, in which case the mediation and/or arbitration will be conducted in both English and your native language. The existence and content of the mediation and arbitration proceedings, including documents and briefs submitted by the parties, correspondence from and to the International Chamber of Commerce, correspondence from the mediator, and correspondence, orders and awards issued by the sole arbitrator, will remain strictly confidential and will not be disclosed to any third party without the express written consent from the other party unless: (i) the disclosure to the third party is reasonably required in the context of conducting the mediation or arbitration proceedings; and (ii) the third party agrees unconditionally in writing to be bound by the confidentiality obligation stipulated herein.


7. Other Provisions

Claims of Copyright Infringement.

Claims of copyright or trademark infringement must be sent to Uber Technologies, Inc.’s designated agent. Claims sent to any other contact will neither be received nor acknowledged. Contact information for Uber Technologies, Inc.’s designated agent can be found at the “Report Copyright Infringement” and “Report Trademark Infringement” hyperlinks located at https://www.uber.com/legal.

Notice.

Careem Rides may give notice by means of a general notice on the Services, electronic mail to your email address in your Account, or by written communication sent to your address as set forth in your Account. You may give notice to Careem Rides by written communication to Careem Rides’ address as set out in Annex 1.

General.

You may not assign or transfer these Terms in whole or in part without Careem Rides’ prior written approval. You give your approval to Careem Rides for it to assign or transfer these Terms in whole or in part, including to: (i) a subsidiary or affiliate; (ii) an acquirer of Careem Rides’ equity, business or assets; or (iii) a successor by merger. No joint venture, partnership, employment or agency relationship exists between you, Careem Rides or any Third Party Provider as a result of the contract between you and Careem Rides or use of the Services.

Careem Rides may subcontract or otherwise engage Careem Technologies and/or any of Careem Technologies’ affiliates for the provision of its obligations under this Agreement. Such engagement shall always be in line with Careem Rides’ privacy notice (linked above).

If any provision of these Terms is held to be illegal, invalid or unenforceable, in whole or in part, under any law, such provision or part thereof shall to that extent be deemed not to form part of these Terms but the legality, validity and enforceability of the other provisions in these Terms shall not be affected. In that event, the parties shall replace the illegal, invalid or unenforceable provision or part thereof with a provision or part thereof that is legal, valid and enforceable and that has, to the greatest extent possible, a similar effect as the illegal, invalid or unenforceable provision or part thereof, given the contents and purpose of these Terms. These Terms constitute the entire agreement and understanding of the parties with respect to its subject matter and replaces and supersedes all prior or contemporaneous agreements or undertakings regarding such subject matter. In these Terms, the words “including” and “include” mean “including, but not limited to.”


ANNEX 1

For trips taken in the Arabic Republic of Egypt, this Agreement establishes a contractual relationship between you and Car-eem Egypt for Smart Networks, a company established in Cairo, Egypt.

For trips taken in the Hashemite Kingdom of Jordan, this Agreement establishes a contractual relationship between you and Careem Networks Jordan PSC , a company established in Amman, Jordan.

For trips taken in the Islamic Republic of Pakistan, this Agreement establishes a contractual relationship between you and Careem Networks Pakistan (Pvt) Ltd , a company established in Karachi, Pakistan

For trips taken in the Kingdom of Bahrain, this Agreement establishes a contractual relationship between you and Careem Networks W.LL, a company established in Amwaj, Bahrain

For trips taken in the Kingdom of Saudi Arabia, this Agreement establishes a contractual relationship between you and Careem Transportation for Information Technology Ltd (One Person Company), a company established in Riyadh, KSA.

For trips taken in Baghdad, Republic of Iraq, this Agreement establishes a contractual relationship between you and Mishwar for Online Shopping Car Rental and Postal Services, a company established in Baghdad, Iraq.

For trips taken in the Kurdistan Region, Republic of Iraq, this Agreement establishes a contractual relationship between you and Aman Almishwar for Online Shopping, a company established in Kurdistan region, Iraq.

For trips taken in the State of Kuwait, this Agreement establishes a contractual relationship between you and Careem Kuwait for Website Design and Management, Processing and Data Preservation; Providing services in the field of modern communications (SMS) SPC, a company established in Kuwait City, Kuwait.

For trips taken in the United Arab Emirates, this Agreement establishes a contractual relationship between you and Careem Networks FZ-LLC, a free zone limited liability company established in Dubai, United Arab Emirates.