Top Questions

  • What happens if my groceries don't arrive or if there's a missing item?

    In the rare event that this has happened, please contact Careem through the app. Select “Activities” in the bottom menu of the app, then “Groceries”, and select your most recent order. Then select “Help” in the top right corner and call the Help centre. Our awesome care agents will assist you immediately.

  • How long will my Quik delivery take?

    We will deliver your order in as little as 20 minutes.