Careem Pay: Safe, seamless, fast payments | Careem

Yes, you can receive payments at any time. To transfer your balance to your bank account, you’ll just need to verify your identity once. After that, you can transfer all or part of your balance whenever you like.

When you send or request money from someone who doesn't have the Careem app, they’ll receive a link to download it to complete the transaction.

If they choose not to download the app, no money will be deducted from your account.

There are no charges applied to pay bill from your Careem account

Careem Pay provides international money transfers in partnership with Lulu Exchange. This service is fully authorized and regulated by the Central Bank of the UAE.

Simply follow the below steps:

1. Select ‘Pay’ from the app homepage.
2. Select ‘Send Abroad’.
3. Enter the amount you want to send in ⃎ (or in the recipient's currency) and choose the destination country
4. Click on 'Continue'
5. If it’s a new recipient click on 'Add' on the top right corner
6. Select who you're sending the money to enter the required details
7. If it's an existing recipient, select your recipient from the list
8. Choose your payment method
9. Tap ‘Pay’ to complete the transfer

Simply follow the below steps:

1. Click on 'Pay' from the home page
2. Enter the amount you want to send
3. Click on 'Continue'
4. Select 'Add' from top right corner
5. Fill in the recipient’s bank details or account number, full name, and nationality
6. Click on ‘Add’
7. Select your payment method.
8. Tap on "Pay" to complete the transfer

Simply follow the below steps:

1. Click on 'Pay' from the home page
2. Enter the amount you would like to send
3. Click on 'Continue'
4. You will be shown a list of existing recipients.
5. Click on the 'three dots' next to the recipients name
6. Select 'See recipient details'
7. Click on the 'Edit/Pencil' icon on the top right corner
8. Enter the details you want to change.
9. Select ‘Save’

It typically takes a few minutes (up to the next working day in some cases) for your transaction to get verified. Once verified, the recipient will receive the money in their bank account instantly. We also operate 24/7 which includes weekends and holidays.

Please note first-time transactions or sending to specific accounts can take up to 24 hrs (or the next working day).

Follow these quick steps:

1. Tap ‘Pay’ on the app home screen.
2. Select ‘Verify now’ under ‘Identity verification needed’.
3. Grant camera access and tap ‘Start your verification’.
4. Take a clear photo of the front and back of your Emirates ID.
5. Tap ‘Start Camera’ for your selfie video and follow the on-screen shapes and prompts.
6. Wait for the confirmation message. We’ll keep your data safe and secure.

You can check your status anytime in Careem Pay. If you send money now, we’ll line up the transaction and send it automatically once you're verified.

You will find your tracking number in your transaction history. Once the transfer is complete, you will also receive an SMS from our end.