Send Money FAQs | Careem Pay

Please refer to the app for exact fees. It is dependent on numerous factors including but not limited to Careem Plus subscription status, recipient country, number of transfers.

This campaign starts on February 1, 2026 and runs until Feb 13, 2026. Careem reserves the right to end the campaign at any time. Only transfers completed within this period qualify.

With this campaign, you get a chance to win iPhone 17 via a lucky draw. You need to send AED 1,000 or more abroad using promo code “”ILOVEYOU”. Every AED 1,000 sent equals 1 entry. (Careem Plus members get double entries).

All Careem customers are eligible for this campaign.

No, only transfers that have entered promo code “ILOVEYOU” will be considered eligible to enter the raffle. Failure to enter the promo code while making the transfer will result in that transfer not being eligible for this specific campaign reward.

The winner announcement will happen on Feb 14, 2026. The winner will be called within 3 working days by the Careem Pay team and he/she will also receive a confirmation email/SMS from Careem Pay.

This campaign starts on February 1, 2026 and runs until Feb 28, 2026. Careem reserves the right to end the campaign at any time. Only transfers completed within this period qualify.

With this campaign, you can earn AED 50 cashback when you send AED 10,000 abroad with Careem Pay in total during the campaign period. The cashback will be credited to your Careem Pay Wallet once AED 10,000 worth of transfers are completed.

Only select users are eligible for this campaign based on their transfer history and activity on the platform.

No, only transfers that have entered promo code SUPER50 will be considered eligible to the target amount of AED 10,000. Failure to enter the promo code while making the transfer will result in that transfer not being eligible for this specific campaign reward.

This cashback can only be availed once by participating users.

No, there is no limitation on the number of transfers it takes to fulfill the target amount of AED 10,000.

No, there is no limitation on multi-country transfers, as long as you reach AED 10,000 in total transfer amount during the promotional period you will be eligible to receive cashback.

The campaign starts on Jan 1, 2026, and runs until Jan 31, 2026. Careem reserves the right to end the campaign at any time. Only transfers completed within this period qualify.

With this campaign, you can earn 1% cashback (up to AED 500) when you send money abroad with Careem Pay. The cashback is calculated on the amount you send and will be credited back to your Careem Pay Wallet once the transfer is completed.

This offer is available only to users sending money abroad with Careem Pay for the first-time.To earn cashback the transfer must be successful, transfers that fail due to any reason are not eligible for cashback. If you’ve already sent money abroad with Careem Pay before Jan 1, 2026, you won’t be eligible for this cashback.

It’s simple:

1. Open the Careem app and go to Pay → Send Abroad.
2. Send money to any supported country.
3. Enter the promo code WELCOME at checkout and complete your transfer. You can use this code on your first transfer only.
4. Your cashback will be added to your Careem Wallet within 48 hours.

This campaign lets you enjoy a free Hala Taxi ride when you send money abroad using the Careem Pay "Send Abroad" feature on the Careem app. Simply transfer funds during the campaign period, use the promo code HALAGIFT while sending money on Careem Pay, and receive AED 40 cashback in your Careem Pay wallet, which you can use on your next Hala ride!

The campaign starts on December 18, 2024, the offer will be valid till December 31, 2026.

The campaign is open to all customers making their first global transfer using Careem Pay during the campaign period. The minimum amount for your first transaction must be AED 1,000 or more. If you have previously used Careem Pay to send money abroad, you will not be eligible to redeem this offer.

To participate:

1. Open the Careem app and use the Careem Pay "Send Abroad" feature.
2. Transfer at least AED 1,000 to any supported country.
3. Enter the promo code HALAGIFT at checkout.

To qualify, your first global transfer must be at least AED 1,000.

Eligible participants will receive AED 40 cashback, which will be credited to their Careem Pay wallet once the transfer is successfully completed. The cashback can be redeemed on your next Hala Taxi ride.

Once your transfer is completed and validated, the AED 40 cashback will be automatically credited to your Careem Pay wallet.

The AED 40 cashback will automatically appear in your Careem Pay wallet balance. Use it during checkout for your next Hala ride. Ensure that wallet is selected as your payment method.

You can currently send money from the UAE to:

Austria, Bangladesh, Belgium, Canada, Croatia, Cyprus, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, India, Ireland, Italy, Jordan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Pakistan, the Philippines, Portugal, San Marino, Slovakia, Slovenia, Spain, United Kingdom (UK).

We're adding more countries soon. Check the app or follow us on social media for updates.

No, the promo code HALAGIFT can only be used once and is applicable only for your first global transfer on Careem Pay.

If you don’t meet the campaign criteria (e.g., using the promo code incorrectly or not meeting the minimum transfer amount), you will not be able to use the code and will see a “code invalid” error. You will also not receive the AED 40 cashback.

The HALAGIFT promo code needs to be applied at the Careem Pay “Send Abroad” checkout. After you send money abroad using Careem Pay and meet the campaign criteria, AED 40 cashback will be credited to your Careem Pay wallet. You can then use this cashback for your next Hala ride.

If you have any questions or face issues, please reach out to Careem Customer Support via the app, and our team will be happy to assist.